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Client success stories

International, worldwide acting reinsurer

Project management

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Project Management – Off-shore operations

 

Client description
International, worldwide acting reinsurer

 

The Client’s requirements
Client goal to reduce operational costs – centralise cost operation functions from 15+ locations to two centres:
• Off-shore operations, transferring processes whilst maintaining service levels
• Standardise processes and IT platforms where feasible
• Create a new platform for future business improvement and economies of scale
• Introduce new scanning and workflow technology to support location independent processing linking to existing document management and ERP solutions
• Increase the visibility of operational service standards
• To become more flexible to meet new and changing demands in the market

 

Our solution
• Provide global leadership and project resource covering Project management, Process analysis and Finance
• Process mapping
• Identify business issues
• Integral partnership with internal and external IT teams

 

Services/Value delivered
• Successful delivery of number of sub-projects to timeframe
• Key ongoing active part of the project

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