News & Media
24 | Nov | 2016

Pro Global Opens Centre of Excellence for UK Disease Claims Management

New centre launched with 55 claims experts handling UK long tail disease claims.

London 24th November 2016 - Pro Global Insurance Solutions plc, the specialist outsourcing and consultancy provider, today announced the opening of its new Centre of Excellence for UK Disease Claims Management.  The new office represents significant growth in headcount and a new regional UK hub in Glasgow. The centre will be staffed by 55 highly skilled claims professionals with in-depth expertise in managing UK long tail disease claims. The Glasgow operations will be supported by other UK disease specialists located in London and Gloucester and underpinned by new technology, processes and practices.

The Glasgow team has transferred to Pro under TUPE (Transfer of Undertakings) regulations from a leading UK insurer. The transfer results from Pro entering into a multi-year contract with both a leading global reinsurer and a leading UK insurer to provide long-tail claims management services relating to UK liability. 

Artur Niemczewski, CEO of Pro Global, stated, “We are delighted to open our new office in such an exciting location, expanding our global footprint even further. The contract with the leading global reinsurer and a leading UK insurer firmly consolidates our position as a centre of excellence for UK long-tail claims management and underlines our commitment to be the number one specialist service provider supporting the complex operational needs of global insurers and reinsurers.” 

Ian Harvey, Head of Claims Strategy, Client Engagement for Pro, said, “Our specialist team is excited to join Pro at a time when the market is looking to drive efficiencies whilst ensuring regulatory compliance and excellent customer outcomes.  I am confident that the combined expertise of the new UK disease team and Pro’s technology solutions will provide the insurance industry with a solution specially designed to manage complex claims in a fully integrated end-to-end process.




Artur Niemczewski, Chief Executive, Pro Global Insurance Solutions plc, 020 7068 8026  
Matt Beasley, FWD PR, 020 7418 8900

Notes to editors:

Pro plc is a specialist in the provision of operational outsourcing and consulting services, focusing solely on the global insurance and reinsurance industry. Our mission is to create value for our clients at each stage of their operations, by enabling them to focus on what they do best and helping them improve their operations.

Pro plc operates across the entire spectrum of client needs, from market entry to exit; from live to legacy business. We are best known for our ability to manage the operations that matter most to our clients and have been involved with some of the biggest and most complex assignments in the market. Examples include a cost reduction program for a global reinsurer through centralization of its operations from 15 to 2 locations and the management of over 25 legacy portfolios with collective liabilities in excess of $5bn.

We add value in four main areas:
•    Risk, Audit and Compliance: internal and external audits including peer reviews and coverholder audits; providing risk management and compliance frameworks to ensure compliance within a changing regulatory environment.
•    Operational consulting: helping improve the efficiency and effectiveness of client operations and manage major change.
•    Technical outsourcing: providing underwriting, claims and technical accounting support to complement internal teams; client sectors include risk carriers, brokers and MGAs.
•    Legacy solutions: managing discontinued business through outsourcing or consulting to extract maximum value and enable clients to focus on core business activities; client sectors include risk carriers and brokers.

Our people are industry practitioners with many years of experience in running, often complex, reinsurance and insurance operations. As experienced professionals, we are trusted to use our initiative, blending easily with our clients’ ways of working and becoming effectively an extension of their teams.

Pro plc is a global company, with 5 main offices in London, Cologne, Zurich, New York and Buenos Aires. These primary hubs are supported by regional operations in Glasgow, Gloucester, Hamburg, York (US) and satellite offices in Bogota, Lima, Peru, Sao Paulo, Sydney, Florida, Texas and California.

Pro plc comprises Pro Global Insurance Solutions Ltd, Pro IS Inc, the Chiltington Group and STRIPE as well as Pro Claims Solutions GmbH (previously trading as Assekuranz Serviceund Sachverständigengesellschaft mbH), a leading German disability claims Management Company. Pro plc also owns 30% of Asta, the leading Lloyd’s turnkey managing agency. Pro plc is listed on the AIM market.

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